SRN+

Support

We're here to help.

SRN Plus is the client app for SRN Partners. If you're having trouble signing in, or something in the app isn't working as expected, get in touch and we'll sort it out.

Contact us

If you're already working with someone at SRN, you can also message your team directly from the app.

Common questions

I didn't get my sign-in code

Codes are sent to the email address SRN has on file for you and can take a minute to arrive. Check your spam or junk folder. If you request several codes, use the most recent one — older codes stop working. Still stuck? Email support@srn.co.nz.

It says my account isn't ready

Access to SRN Plus is approved by SRN staff. If you've just signed in for the first time, your access may still be pending approval. We'll let you know as soon as you're in.

I'm not an SRN client — can I use the app?

SRN Plus is for existing SRN clients. If you'd like to become a client, visit srn.co.nz or email support@srn.co.nz.

How is my information protected?

See our Privacy Policy for how we collect, use, and protect your information.